WE WILL SERVE our customers with integrity, competence, and objectivity.
WE WILL DELIVER to our customer all that we promised through value-added services.
WE WILL PERFORM our work to meet technical codes or better.
WE WILL EXPLORE each customer situation to sufficient detail and gather sufficient facts to gain an understanding of the problems, the scope of assistance needed, and the possible benefits our service and technical recommendations may provide our customers.
WE WILL RESPECT each customer’s home and property and leave them as clean as we found them.
WE REGARD our employees’ satisfaction as important as customer service and company profitability. We subscribe to the premise of win, win, win.
WE WILL ASSIGN technical and support personnel to each job in accord with their experience, knowledge, and expertise.
WE WILL FOSTERtraining for all of our employees on an on-going basis to improve and uphold high performance standards
WE WILL PERFORM jobs for which we are qualified by our experience and technical competence.
WE WILL MAKE Quality Service as the trademark of the jobs we perform. If needed we will take care of callbacks with a minimum inconvenience to our customers.
WE WILL STAND behind our work.
WE WILL NOT provide services to a customer under terms or conditions that might damage or compromise the integrity of our trade and profession. We will follow the golden rule.
WE WILL NOT advertise our services in a deceptive manner.
WE WILL MAINTAIN a wholly professional attitude and behavior towards those we serve, our fellow contractors, our own employees, our suppliers, and the public at large.
WE WILL AGREE with our customers independently and in advance on the basis for our fees. Our fees will be commensurate with the quality of the services we deliver and the responsibility we accept.
WE WILL MAKE it our moral imperative to maintain a profitable business as part of our responsibility to our employees and to our families.
WE WILL BE MINDFUL of the honest value received by the customer and our right to an ethical profit.
WE WILL BE GOOD corporate citizens.
WE WILL PROTECT the health and safety of our communities by sharing knowledge of new environmental developments and technological advancements with the communities we serve.
Airplus Refrigeration, Inc. also provides repair services for the following brands of commercial refrigeration manufacturer’s:
I own a restaurant locally in Orange County and my walk in cooler went down on a Friday night. In a panic I reached out to Nick at Airplus Refrigeration. He was very helpful and dispatched a tech to me within the hour. Airplus got me up and running in no time. I would definitely recommend this company for all your refrigeration needs. They are very friendly, knowledgeable and affordable!
Called for repair and was very pleased from the start. Friendly and knowledgeable staff. Special kudos to Linda in the office for scheduling such quick service.
Our experience with Airplus was very satisfying. They delivered as per promised . Big team of professionals who knows how to finish their works professionally.
Great company to do business with they came the same day and fixed my refrigeration unit and at very reasonable costs I would highly recommend Airplus
We had a service call regarding our Hoshizaki ice maker today. It ended up being a simple problem, but I wanted to say thank you for your excellent professionalism and service. Fernando was amazing in handling our case, getting our warranty registered, and getting us a quick service call. Fidel, the technician was knowledgeable, courteous and efficient. I cannot thank you enough, and we look forward to working with you in the future. Keep up the great wo
I had a great experience today with Airplus Refrigeration. They did an awesome job, price was very reasonable, and their office staff and service tech couldn't have been any nicer! I will definitely use Airplus Refrigeration in the future, and refer them to anyone I know that needs commercial refrigeration repairs